We over both standard and express shipping services both domestically and internationally. We charge a flat rate of $9.50 for standard domestic shipping, and $13.50 for express. Spend over $99 to receive free standard domestic shipping, spend over $150 to receive free express domestic shipping. International shipping rates are calculated based on weight and destination.

Depends on where you are located, what shipping service you have selected. Standard post has an average transit time between 3 - 7 business days, rural areas may take longer. Express post has an average transit time of 1 - 3 business days. Please be aware of any potential environmental disruptions when ordering.

Yes of course! You can place orders online or visit us in person.

Yes, we are open Monday - Saturday. We are however closed on Sundays and Public holidays.

No. You can purchase online without needing to set up an account. An account can be set up to track orders or for joining our rewards program.

Yes, we can arrange an invoice for your products to be sent to you. Please note however that your items cannot be shipped until payment is received.

Yes. If you change your mind on a product and wish to return it, you may do so as long as it is returned unused and in its original condition within 14 days of purchase. A copy of the receipt will be required with the product. If the product is to be exchanged then the product must be nominated in the return. Items of equal value can be exchanged. The Face Paint Shop may refuse exchanges or a refund if an item has been returned damaged or shows signs of use. Custom ordered or custom made items can not be returned for change of mind.