Shipping policy

 

The Face Paint Shop is located at 1 Sherwood court Wantirna South. We are open 6 days a week.

You can make an order by shopping online at this website, or by calling us on 03 9013 0840, emailing us at ask@thefacepaintshop.com or faxing your order to 03 9013 0685.
All your orders are picked by the same staff that answer your question, emails and phone calls. We securely wrap your precious items as quickly as we can, and have them arranged for shipping. We track every parcel either by courier, express shipping labels, or regular Australia post tracking stickers.

We have several options to get your face paints to you.

Regular Domestic Shipping – $9.99

Not in a hurry for your paints? The Face Paint Shop uses both Australia Post and Fast Way couriers. If you are within Australia – anywhere in Australia – we have a flat rate of $9.99
Your shipping costs won’t change even if you order especially heavy products.

Spend over $100, and your regular post shipping is FREE!

Regular shipping depends where you are located as to how quickly your face paints will get to you.
Here is a basic guide. Please note, this is only an estimate and should not be relied upon, allow for extra time during peak holiday seasons.
Melbourne – 1-2 days
Regional VIC – 2-3 days
Sydney – 1-2days
Regional NSW – 2-3 days
Brisbane – 2-3 days
Regional QLD – 3-4 days (sometimes more if you are really regional)
Adelaide – 2-3 days
Regional SA – 3-4 days
Perth – 4 days
Regional WA – 4-5 days (sometimes more if you are really regional)
NT – 4-5 days

Express Domestic Shipping – $14.50

If you need your paints ASAP, or are worried regular shipping will be slow in a regional area, we highly recommend express shipping.
Express shipping is always $14.50 for a normal order. If you request express shipping, your order is picked, packed, and taken to the express shipping counter within an hour (during business hours). Express shipping is “overnight” however this depends on where you are located. Some regional areas may take 1-2 days. Ensure your order is placed before 3pm to receive it overnight.

Same Day Shipping – Variable

The Face Paint Shop is proud to offer same day shipping for certain parts of Melbourne and Victoria. The catch is it’s fairly pricey, and you must place you order before 11am. If require this service, please call us on 03 9013 0840 with your order and location, and we will quote you for same day shipping rates.

Pick up – Free

Are you near Melbourne? We are open 6 days a week, and open for late trading. You can order your face painting goodies, and we will have it ready for you when you arrive. If you choose this option, please let us know when to expect you. Click here for info on visiting us.

International Shipping - Variable

The Face Paint Shop overs international shipping world wide! Rates are based on service and weight of the items. International customers will be presented shipping options upon check out.

*Please note that customers are responsible for any import taxes that may be charged upon arrival. Please check your respective customs office for any import charges you may face prior to placing your order.


The Face Paint Shop is GST registered and GST is already included in the product price.
ABN: 43 918 755 711

We only stock quality FDA approved non toxic face and body paint