Call us  03 9013 0840 ask@thefacepaintshop.com

1/1 Sherwood Court Wantirna South, VIC 3152 Open 6 days a week!

Shipping Information

Want to order face paints and accessories from The Face Paint Shop, but have some questions about how it will get to you?
No worries ūüôā This page should answer a few questions.

Same Day Dispatch

The Face Paint Shop is an actual shop located at 1 Sherwood court Wantirna South. You can make an order by shopping online at this website, or by calling us on 03 9013 0840. We are open 6 days a week and take pride in our shipping speed and efficiency. Our staff pack orders as soon as they come in.

All orders placed during business hours are picked, packed and shipped the same day. All orders are securely wrapped to ensure all products remain safe and undamaged upon arrival. We track every parcel whether that be express shipping labels, or regular Australia post tracking stickers.

We have several options to get your face paints to you.

Regular Shipping – $8.50

If you are within Australia – anywhere in Australia – we have a flat rate of $8.50.
Your shipping costs won’t change even if you order especially heavy products. Typically regular post takes anywhere from 2-5 business days.

Spend over $99, and your regular post shipping is FREE!

Regular shipping depends where you are located as to how quickly your face paints will get to you.
Here is a basic guide. Please note, this is only an estimate, and should not be relied upon.
Melbourne – 1-3 days
Regional VIC – 2-5 days
Sydney – 2-5 days
Regional NSW – 2-7 days
Brisbane – 2-6 days
Regional QLD – 3-7 days (sometimes more if you are really regional)
Adelaide – 2-4 days
Regional SA – 3-5 days
Perth – 4-7 days
Regional WA – 4-9 days (sometimes more if you are really regional)
NT – 4-9 days

We are at the mercy of Australia Post, which means orders can be delayed for absolutely no reason. If you need your order by a specific date, we highly recommend Express Shipping.

Express Shipping  Р$13.50

If you need your paints ASAP, or are worried regular shipping will be slow in a regional area, we highly recommend express shipping.
Express shipping is always $13.50 for a normal order.¬†¬†If you request express shipping, your order is picked, packed, and taken to the express shipping counter within an hour (during business hours). Express shipping is “overnight” however this depends on where you are located. Some regional areas may take 1-2 days. Ensure your order is placed before 3pm to receive it overnight.

Pick up – Free

Are you near Melbourne? We are open 6 days a week, and open for late trading. You can order your face painting goodies, and we will have it ready for you when you arrive. If you choose this option, please let us know when to expect you. Click here for info on visiting us.

International Shipping

We ship worldwide. Your shipping rates will adjust when you checkout. These rates are direct to Australia Post and calculate in real time based on the weight of your items and where you are located. If you would prefer to use your own shipping method, just contact us on ask@thefacepaintshop.com
How quickly your items reach you is dependent upon how far you are located from Australia, as well as your own countries postal system. Please remember, we only have access to track parcels whilst within our countries postal service. Once your parcel has left our country, you are the only person who can track it.

New Zealand Rates
The Face Paint Shop currently offers a low shipping rate to New Zealand. If you order weighs less than 2 kilos, your shipping will be a flat rate of AU $15.00

Postage to New Zealand typically takes between 5-9 days, however we find this is very dependent on the size of your parcel, as well as where in New Zealand you are located. Please use this time frame as an estimation only. Please remember, we only have access to track parcels whilst within our countries postal service. Once your parcel has left our country, you are the only person who can track it.